At Happy Vibes our main goal is customer satisfaction. We hand press and hand package each individual item after carefully inspecting it for any defaults. If we happen to miss something, or if for any reason you are unhappy with your order, please contact us within 24 hours of receiving your item(s). We will gladly exchange the item(s) for a different style, size, or a store credit. We will issue an exchange or credit once we have received the items and inspected them to be unworn and undamaged. Please contact us at Happyvibesclothing@yahoo.com to start a return and read our full policy below.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must contact us within 24 hours of receiving your item(s) to be eligible for a return
We issue refunds in the form of store credit. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at HappyVibesClothing@yahoo.com and send your item to: 1316 North 8th Street, Longview TX 75601, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1316 North 8th Street, Longview TX 75601, United States
Shipping costs are non-refundable but exchanges and returns ship free.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.